Thank you for shopping with Classy Collection Watch for All!

All of our watches come with 1 year warranty by Classy Collection watch for all. Customer satisfaction is our priority. We emphasise on quality control where product(s) are checked for good condition before delivery to you.  However, there are occasions where mistakes happen. Should there be any discrepancy of products delivered and the customer wishes for return and exchange, please notify us. Strictly no refunds after purchase!

Return/Exchange of Products can be arranged under the following reasons:

1. If any Product has been delivered in a damaged or defective condition; or
2. if the wrong Product which is different from the Order is delivered; or
3. the Product has problems and it is still under the 1 year warranty period.

*Change of mind is not acceptable.

To make a return request

You are required to present the below supporting documents for your return or exchange request for our verification purposes. Classy Collection Watch for All reserves any rights to decline your return/exchange request should you fail to submit the required documents.  The supporting documents are:

1. A copy of invoice/receipt as proof of purchase from us
2. Pictures of the defective, damaged or wrong product.
3. Warranty card validity (1 year) 

Please be advised that your product warranty validity is only 1 year from the date of purchase. There may be some faults are not covered under warranty and will be chargeable. Please contact us if you need an estimated quote on how much you should expect to pay for your repair or if you want to know if your fault is covered under warranty, our team is happy to help.

You are responsible for taking care of the product until they reach us and please ensure all packaging are intact as per original packaging. Should the returned product we receive is damaged during shipping handling (where it is beyond our control, not due to logistic partner or our fault or negligence), you may be charged for the repair of the products. You may consider adding additional wrapping material to avoid damages during the return shipping to us.

*You will be responsible for paying for your own shipping costs for returning your item.

Under circumstances where we agree that the buyer was to arrange the return shipping, the returned product must reach us within 14 working days from the date of approval.  Please return the products to the below-mentioned address.  Failing to do so, the return or exchange request will not be processed:

You may contact us/submit your return/exchange request through our Instagram, Wechat, or Whatsapp. Should you require further assistance, you may contact us through the given contact details.